CharmMe - Privacy Policy
Effective Date: 2025-03-13
This Privacy Policy describes how CharmMe ("we," "us," or "our")
collects, uses, and shares information about you when you use our video chat
social application (the "App"). By using the App, you consent to the
practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly:
Account Information: When you create an
account, we collect information such as your username, and profile picture
(optional).
Profile Information: You may choose to
provide additional information for your profile, such as a short bio, interests
Content You Share: We collect the content
of your video chats, text messages, and other communications within the App.
This includes recordings of video chats (see section on Recording).
Information We Collect Automatically:
Device Information: We collect information
about the device you use to access the App, including the device type,
operating system, unique device identifiers (e.g., advertising ID, device ID),
IP address, and mobile network information.
Usage Information: We collect information
about your use of the App, including the date and time of your visits, the
features you use, the content you view, and your interactions with other users.
2. How We Use Your Information
We use your information for the following
purposes:
To Provide and Improve the App: To operate,
maintain, and improve the App, personalize your experience, and develop new
features.
To Communicate with You: To send you
notifications, updates, and promotional materials.
To Facilitate Video Chats and Social
Interactions: To connect you with other users and enable video chats, text
messaging, and other social interactions.
To Enforce Our Terms of Service: To
investigate and prevent violations of our Terms of Service and other policies.
To Protect Our Rights and Safety: To
protect our rights, property, and safety, and the rights, property, and safety
of our users and others.
To Comply with Legal Obligations: To comply
with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with the
following categories of recipients:
Other Users: Your profile information
(username, profile picture, bio, interests, location - if you choose to share
it) will be visible to other users of the App. The content of your video chats
and text messages will be shared with the users you are communicating with.
Service Providers: We may share your
information with third-party service providers who assist us with various
aspects of our business, such as data analytics, hosting, customer support, and
marketing. These service providers are contractually obligated to protect your
information and use it only for the purposes for which we disclose it to them.
Legal Authorities: We may disclose your
information to legal authorities if required by law or legal process, or if we
believe that such disclosure is necessary to protect our rights, property, and
safety, or the rights, property, and safety of others.
Business Transfers: In the event of a
merger, acquisition, or sale of all or a portion of our assets, your
information may be transferred to the acquiring entity.
4. Recording
We may record video chats for quality
control and safety purposes. These recordings will be stored securely and will
only be accessed by authorized personnel.
5. Data Security
We take reasonable measures to protect your
information from unauthorized access, use, or disclosure. These measures
include encryption, firewalls, and access controls. However, no security system
is impenetrable, and we cannot guarantee the security of your information.
6. Data Retention
We will retain your information for as long
as necessary to fulfill the purposes described in this Privacy Policy, unless a
longer retention period is required or permitted by law. When your account is
terminated, we may retain certain information for a period of
time to comply with legal obligations, resolve disputes, and enforce our
agreements.
7. Children's Privacy
CharmMe is intended for use only by individuals who are 18 years of age or
older. We do not knowingly collect personal information from children under the
age of 18. If you are a parent or guardian and believe that your child has
provided us with personal information, please contact us at the email address
below.
8. Your Rights
You may have certain rights regarding your
personal information, including the right to access, correct, delete, and
restrict the processing of your information. To exercise these rights, please
contact us at the email address below.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time
to time. We will post any changes on this page and update the "Effective
Date" at the top of the policy. Your continued use of the App after the
posting of changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this
Privacy Policy, please contact us at: